Please appreciate that as each item is hand crafted, there are bound to be slight variations in grain and colour in individual pieces. This is a part of the uniqueness and charm. Most of our furniture is traditionally hand waxed, not varnished or lacquered. Therefore, we recommend that you use coasters or mats to protect from marks caused by hot or wet items.

To look after your furniture please:

1. Wax occasionally, which will help in maintaining the colour & finish. Apply this using a lint free cloth or soft brush, and then buff to shine.
2. Any solid wood item, positioned in direct sunlight or near a heat source can cause movement or cracking of the wood thus should be avoided, if possible.
3. The furniture is not sealed, so ensure that you protect surfaces from hot or wet items which will cause marks.
4. Should you get any ring marks of tea or coffee mugs, these can be polished out with some fine wire wool. Avoid using wet cloth.

Important

The final finishing process of some items involve a colour stain and lacquer being applied, followed by several coats of natural wax to enhance the wood grain. You may find that parts of the packaging leave impressions in the soft wax. These can simply be polished out with a soft cloth once your furniture has warmed to room temperature.

The Characteristics of Real Wood

You may find differences in wood grain appearance, this is a natural effect created during the maturing process of wood. As the tree grows, the older sections in the tree develop thicker, clearer grain patterns. Your furniture may be made from several cuttings of the same tree, creating the contrast of markings.

Sapwood and random pigmentation are a common marking in real wood and should not be considered as a defect.

Knotting is the most common of the markings and is the fingerprint of natural wood. These vary in size and occur frequently in natural wood products. This is why every individual piece of our furniture is unique, no two pieces will be quite the same, unlike mass produced veneered or foil laminated furniture.

Pin markings are also a distinguishing feature of hand made furniture. These will appear irregularly wherever our craftsmen require additional bonding and support. You will notice this is also a common characteristic in antique furniture.